Return & Refund Policy

This page describes the store’s return and refund process for Home & Kitchen Appliances.

Return eligibility

Products should be returned in eligible condition with supplied accessories, packaging and proof of purchase. Final eligibility may depend on product condition, warranty terms and the reason for return.

Return window

Before launch, set the exact number of days allowed for return. The client guideline requires a clear return period but does not specify the number of days.

Refund process

Approved refunds should be returned through the applicable payment method or another method agreed with the customer. Processing time should be published once the store’s final operational policy is confirmed.

Damaged or incorrect items

Customers should contact support promptly with the order number and supporting photos/video where applicable.